Call us anytime, day or night: 1-800-265-8300 or 519-824-2410
Help support our Children First Fund


COVID-19 UPDATE: We are open and continue to be available 24/7 to provide support to children, youth and families in our community and to respond to reports of concerns about the safety of a child or youth. We can be reached at 519-824-2410 or 1-800-265-8300.

The health and safety of staff, partners, children, youth and families is a priority and we are taking proactive precautions to reduce the spread of COVID-19 in our community. We have a screening process in place when visitors arrive at our Eramosa Office, to ensure the safety and comfort for all.  Our offices in the Shelldale Centre and in Elora are temporarily closed, with services being provided through our Eramosa office. 

Face-to-face visits with children, youth and families will continue if needed if they can be done safely, and when appropriate we are using virtual alternatives such as video conferencing. Community groups and programs are suspended.

If you would like to contact an individual at any of our sites, please call our main telephone line at 519-824-2410. By working together, we hope to minimize the impact of this pandemic on our most vulnerable families and community members.

A message to our community from Sheila Markle, FCSGW Executive Director:


What does abuse look like?

What should I do if I think a child is in trouble?

What does FCSGW do?

How can I help?

Duty to Report

Picture of Girls whispering

As a Children’s Aid Society it is our legal duty to protect children and youth from abuse and neglect. Successful protection of children and youth requires the participation of the community, and as a member of the community it is your legal responsibility to report any suspected abuse or neglect.


family in park

Foster families are caring families who can give children and youth who are unable to live with their own families stability, warmth, understanding, consistency, and structure.


“Leland couldn’t stop talking about what a wonderful time he had with you today. He loves spending time with you and its amazing to see what a positive impact you are having in his life. Thank you for being such a great role model.”
– Leland’s Mother

Children First Fund

“One of the hardest parts about growing up was the thought that no one believed in me. The help I received from the Education Support Program showed me that people did believe in me, and gave me the support I needed to help me succeed.” – Children First Fund recipient