Call us anytime, day or night: 1-800-265-8300 or 519-824-2410
Help support our Children First Fund

Policies and Practices

Our Mandate

Family and Children’s Services of Guelph and Wellington County (F&CS for short) is sometimes referred to as the local Children’s Aid Society. We provide help and support services for families to ensure that children are protected from physical and emotional abuse or neglect. F&CS is a charitable, non-profit agency that is legislated and primarily funded by the provincial Ministry of Children and Youth Services. F&CS cares about the well-being and safety of children and wants to help families provide caring and safe environments for their children.

We are mandated by and receive funding from the Ontario Ministry of Children and Youth Services for the following services:

  • Investigating allegations of child abuse and neglect
  • Protecting children and youth when they are at risk of harm
  • Covering basic living costs for children and youth in our care
  • Placing children for adoption


Accessibility Policy

Accessibility in the Workplace Policy

Building Evacuation Policy

Expense Policy

Multiyear Accessibility Plan

Procurement Policy

Privacy Policy

Purchase and Commitment Authorization Levels

Supply Chain Code of Ethics

Visitor Emergency Assistance Request Form

If you wish to receive any of these documents by mail please call 519-824-2410 ext 4112.
All of these files have been saved as PDF’s. You can download the the free Acrobat Reader to view the documents by clicking here.