Call us anytime, day or night: 1-800-265-8300 or 519-824-2410
Help support our Children First Fund

Contact Us

If you suspect a child is in need of help, or are looking for more information, give us a call:


We are available by phone 24/7 including weekends and holidays

We are here for you and your family. Our team members can be found at one of our community based offices

Our offices are open 8:30 a.m. to 4:30 p.m. Mon. to Fri.

If you would like to share feedback or concerns, please visit our feedback page

If you are looking for information about your file and your rights under Ontario’s Child and Family Services Law, please visit our Information and Privacy page

Our Offices

Mailing address for all offices: 275 Eramosa Road, Box 1088, Guelph, ON N1H 6N3

Head Office photo

Head Office Location & Shipping Address

275 Eramosa Road,
Guelph, ON, N1E 2M7
Fax: 519-763-9628

Shelldale Office

Shelldale Office Location & Shipping Address

20 Shelldale Crescent,
Guelph, N1H 1C8
Fax: 519-763-9628

Elora Office photo

County Office Location & Shipping Address

6484 Wellington Road 7,
Elora, ON N0B 1S0
Fax: 519-763-9628

For general inquiries: (note: this email is only monitored during office hours and should not be used for reporting concerns)