If you suspect a child is in need of help, or are looking for more information, give us a call:
1-800-265-8300
or
519-824-2410
We are available by phone 24/7 including weekends and holidays
We are here for you and your family. Our team members can be found at one of our community based offices
Our offices are open 8:30 a.m. to 4:30 p.m. Mon. to Fri.
If you would like to share feedback or concerns, please visit our feedback page
If you are looking for information about your file and your rights under Ontario’s Child and Family Services Law, please visit our Information and Privacy page
Our Offices
Mailing address for all offices: 275 Eramosa Road, Box 1088, Guelph, ON N1H 6N3
Head Office Location & Shipping Address
275 Eramosa Road,
Guelph, ON, N1E 2M7
Fax: 519-763-9628
Shelldale Office Location & Shipping Address
20 Shelldale Crescent,
Guelph, N1H 1C8
Fax: 519-763-9628
County Office Location & Shipping Address
6484 Wellington Road 7,
Elora, ON N0B 1S0
Fax: 519-763-9628
For general inquiries: info@fcsgw.org (note: this email is only monitored during office hours and should not be used for reporting concerns)